Frequently Asked Questions

Everything you need to know about shopping with Nere.

How can I track my order?

Once your order has been dispatched, you will receive a shipping confirmation email containing a unique tracking number and a link to monitor your delivery status in real-time.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start your request.

Do you offer international shipping?

Yes, Nere ships worldwide. Shipping costs and delivery timelines vary by destination and will be calculated automatically at checkout.

How do I find the right size?

Each product page features a detailed size guide. We recommend comparing your body measurements to our charts to ensure the perfect fit for your silhouette.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Are your materials sustainably sourced?

At Nere, we prioritize ethical production. We partner with certified manufacturers and are committed to increasing our use of organic and recycled fabrics every season.